1Password is one of the most secure and reliable password managers used globally. It offers powerful features to manage your online credentials, secure notes, payment information, and more. However, users may sometimes run into issues that require assistance — and that’s where 1Password’s support options come into play.
While many companies offer direct phone lines for customer support, 1Password has taken a different approach. For privacy and security reasons, they do not provide a public helpline number. Instead, they focus on fast and reliable support through online channels — allowing for detailed assistance while ensuring the security of your data.
If you’re trying to find the best way to reach out for help with a technical issue, billing inquiry, or account access problem, don’t worry — there are official ways to get the help you need.
To connect with 1Password support, follow the steps below. These are the official channels used by the support team to help customers.
When contacting support, include relevant details to get faster and more accurate assistance:
If you're unable to access your 1Password account because you’ve forgotten your Master Password or Secret Key, the process to recover access is limited. Due to the company's zero-knowledge security model, they cannot reset your Master Password for you. Here’s what you can do:
Be prepared to verify your identity. The support team will try their best to help, but there are strict limits on what can be recovered without your Master Password.
In addition to the official support team, 1Password also hosts a community where users and staff frequently interact. This can be useful for common problems, feature discussions, and tips shared by other users. If you’re not in a hurry and would prefer to browse through shared solutions, the community section is a good place to look.
While 1Password does not handle account-specific issues over social media for security reasons, you can still follow them for product updates and announcements. They occasionally respond to general questions and point users toward official resources.
While there may not be a direct phone number to call, 1Password’s support system is reliable, quick, and secure. Their online-first approach allows them to document issues properly and ensure your account remains protected at all times. If you need help now, use the “Contact Now” button above to get started.